Reference

Your Rights and Obligations at km789

These Terms & Conditions govern every action you take on km789 — from opening your account and depositing via DANA, OVO, GoPay or QRIS, to withdrawing rewards and…

Account eligibility depends on local lawPayments: DANA, OVO, GoPay, QRISSupport available 24/7 via live chatTerms updated with 7-day noticeGoverned by applicable jurisdiction
km789 Your Rights and Obligations at km789
CONTACT CHANNELS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear or you believe your account has been handled incorrectly, our support team is reachable around the…

Live Chat Our live chat team operates 24 hours a day, seven days a week.
Email Support Send formal terms or account-related requests to our support address.
Help Centre Our online Help Centre contains the full text of current Terms & Conditions, a…
ACCOUNT & DATA PRACTICES

How km789 Handles Your Account Under These Terms

These six practices define how we manage your data, cookies, account security and retention obligations as set out in our Terms & Conditions.

Data Retention

We retain your account data for as long as your account is active and for a period afterwards required by…

Cookie Policy

We use session and analytics cookies to maintain your login state and improve page performance.

Account Security

You are responsible for keeping your login credentials confidential.

Withdrawal Verification

All withdrawals are subject to identity verification before processing.

Requesting Term Changes

If you believe a term has been applied incorrectly to your account, submit a written dispute via email.

Account Closure

You may close your account at any time by contacting support in writing.

Common Questions About Our Terms & Conditions

These are the questions we receive most often about the Terms & Conditions on km789. Each answer is specific to how our platform operates for Indonesian accounts, including how deposits, withdrawals and account rights work under this agreement.

Access to km789 depends on local law in your specific region or city. We recommend you verify that using this platform is permitted where you reside before opening an account and making any deposit via DANA, OVO, GoPay or QRIS.

We post the revised terms on this page and send a notification to your registered email address at least seven days before any changes take effect. The effective date appears clearly at the top of the updated document.

Any available balance in your account will be returned to your chosen withdrawal method — DANA, OVO, GoPay or QRIS — after we complete a standard identity verification check. This process typically takes one business day.

Send a written data-access request to our support email. We will compile and send your data within five business days. Where local law permits, you may also request that certain data be corrected or deleted.

Submit a written dispute via the support email channel. Our compliance team will review your case and deliver a formal written response within five business days, including the specific clause they applied and the reasoning behind the decision.

Yes. These terms apply to every transaction on km789 regardless of the payment method used — DANA, OVO, GoPay or QRIS. Transaction limits specific to each method are detailed in the Payments section of the full terms document.

Where a clause in these Terms & Conditions conflicts with applicable local law, the local law takes precedence for that clause only. All other clauses remain in full effect, and your rights under applicable Indonesian regulation are not waived by this agreement.