How do I request deletion of my personal data?

Navigate to 'Privacy Settings' inside your account profile and submit a deletion request. Alternatively, email legal@km789.best with your account email. We process all deletion requests within seven business days and confirm completion by email.

Reference

Your Rights and Our Legal Commitments

Q: How do I raise a formal dispute about my account?

Submit a written dispute request to legal@km789.best. Include your account email, a description of the issue, and any relevant transaction reference numbers. We acknowledge all formal disputes within 24 hours and provide a case reference number.

km789 operates under a clear legal framework designed to protect your account, your data, and your transactions — all of which depends on local law in Indonesia.

Jurisdiction-aware termsDANA, OVO, GoPay, QRIS coveredData retention policyAccount ownership rulesDispute contact path

Explore the Lobby Read FAQ

How Our Terms Apply to Your Account

km789 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms of service govern every interaction between you and km789 — from the moment you open an account to the point you request a withdrawal via DANA, OVO, GoPay, or QRIS. Eligibility and access depend on local law, and we apply jurisdiction checks automatically at

1
account creation. We do not extend service to regions where local law prohibits participation. Any dispute arising from account activity is handled through our documented escalation process, which starts with a written request to our support team. We retain transaction records for the period required by
2
applicable regulations, and you may request a summary of your account data at any time through your profile settings. Amendments to these terms are communicated via email at least seven days before they take effect.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

If you have questions about our terms, data handling, or account eligibility, our support team is available 24 hours a day, seven days a week.

DATA AND ACCOUNT SECURITY

How We Protect Your Data and Account

We apply industry-standard encryption across all account pages and transaction flows. Your personal data is stored on secured servers and is never sold to third parties.

Data Encryption

All data transmitted through km789 is protected with TLS encryption.

Cookie Policy

We use session and analytics cookies to maintain your login state and improve page performance.

Data Retention

Transaction and account records are retained for the period required under applicable regulations.

Account Security

Two-factor authentication is available for all accounts. We recommend enabling it via your account security tab.

Right to Access

You have the right to request a full export of your personal data held by km789.

Policy Change Notice

When our legal terms or privacy policy changes, we send an email to your registered address at least seven days…

Frequently Asked Legal Questions

These are the questions our legal and support teams hear most often from account holders across Indonesia. Each answer reflects our actual policy — if you need more detail, contact us at [email protected] or start a live chat session on km789.best.

Access to km789 depends on local law. We apply automatic region checks at account creation. If your location is not supported under local law, registration will not proceed. You are responsible for confirming your own eligibility.

We collect your name, email address, contact number, and payment method details such as DANA or OVO account identifiers. This data is used solely for account verification, transaction processing, and legal compliance purposes — never sold to third parties.

Transaction records — including deposits via GoPay, QRIS, DANA, and OVO — are retained for the period required by applicable regulations. After that, records are deleted or anonymised. You may request a summary at any time through [email protected].

Navigate to 'Privacy Settings' inside your account profile and submit a deletion request. Alternatively, email [email protected] with your account email. We process all deletion requests within seven business days and confirm completion by email.

We send an email to your registered address at least seven days before any change to our terms or privacy policy takes effect. You may close your account before the new terms apply if you choose not to accept them — no penalty applies.

Submit a written dispute request to [email protected]. Include your account email, a description of the issue, and any relevant transaction reference numbers. We acknowledge all formal disputes within 24 hours and provide a case reference number.

No. Your DANA, OVO, GoPay, or QRIS payment details are processed through our payment gateway and are not passed to individual game studios or third-party providers. Providers receive only the session token needed to load your game.

Your Rights and Our Legal Commitments

Reach Us for Policy and Account Questions

How We Protect Your Data and Account

Data Encryption

Cookie Policy

Data Retention

Account Security

Right to Access

Policy Change Notice

Frequently Asked Legal Questions

01 Is km789 accessible where local law permits?

02 What data does km789 collect when I open an account?

03 How long does km789 keep my transaction records?

04 How do I request deletion of my personal data?

05 What happens if km789 updates its terms?

06 How do I raise a formal dispute about my account?

07 Are my payment details shared with game providers?

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