Reference

How km789 Handles Your Personal Data

At km789, your personal data is collected only for what we need to run your account — identity verification, transaction records via DANA, OVO, GoPay or QRIS, and…

Data collected for account use onlyDANA, OVO, GoPay & QRIS transaction records protectedYour rights to access and deletionIndonesia-based data handlingContact us anytime to review your data
km789 How km789 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data held by km789, our privacy support team is reachable around the clock.

Live Chat Available 24 hours a day, 7 days a week directly inside your km789 account…
Email Support Send your data access or deletion request to our privacy address from the email…
Account Settings Panel Log in to km789, go to Account Settings, then select Privacy Controls.
DATA HANDLING STANDARDS

Six Ways We Protect Your Privacy at km789

We have built our data practices around the specific rights of Indonesian account holders.

End-to-End Encryption

All data transmitted between your device and km789 servers — including DANA and OVO payment details — is encrypted using…

Cookie Control

We use strictly necessary cookies to keep your session active and optional analytics cookies to understand how pages are used.

Account Security Steps

Two-step verification is available on all km789 accounts. We also flag unusual login locations automatically — if a login originates…

Data Retention Schedule

Transaction records linked to GoPay or QRIS payments are retained for the period required by Indonesian financial regulations.

Third-Party Data Sharing

We share your data only with payment processors — DANA, OVO, GoPay, QRIS — and identity verification services necessary to…

Your Right to Erasure

You may request full deletion of your personal data at any time via Account Settings or by contacting our support…

Frequently Asked Questions About Our Privacy Policy

The questions below are the ones we hear most often from account holders in Indonesia about how km789 uses and stores their data. If your question is not covered here, reach out via live chat or email and our privacy team will respond within 24 hours.

We collect your name, email, phone number, and date of birth for identity verification, plus payment details for DANA, OVO, GoPay or QRIS transactions. Device identifiers and session logs are also recorded to keep your account secure.

We share data only with payment processors such as DANA, OVO, GoPay and QRIS, and with identity verification providers. We never sell or pass your data to advertisers, data brokers, or unrelated third parties under any circumstances.

Transaction records are held for the period required under applicable Indonesian financial regulations. Marketing preferences and non-financial profile data may be anonymised after 36 months of account inactivity, where local law permits.

Yes. Log in to your km789 account, navigate to Account Settings, then Privacy Controls, and select 'Download My Data'. We compile and deliver your data file within 14 working days of the confirmed request.

Submit a deletion request via Account Settings or contact our live chat team 24/7 with the phrase 'privacy request'. We confirm deletion within 14 working days, except where records must be retained under Indonesian regulatory requirements.

We use strictly necessary cookies for session management and optional analytics cookies. You can withdraw consent for optional cookies at any time through the cookie settings panel. Strictly necessary cookies cannot be disabled as they keep your account session active.

Payment reference numbers linked to GoPay or QRIS are retained only as long as required by Indonesian financial regulations. Once that period lapses, payment data is permanently deleted from our systems unless you have an open dispute on record.